超清版 GB/T 44601-2024 信息技术服务 服务生存周期过程
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- 更新时间：2025-03-18
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资料介绍
ICS 35.240.99
CCS L 67
中华人民共和国国家标准
GB/T 44601—2024
信息技术服务 服务生存周期过程
Information technology service—Service life cycle processes
2024-09-29 发布 2025-04-01 实施
国家市场监督管理总局
国家标准化管理委员会 发 布
目 次
前言 ····································································································· Ⅲ
1 范围 ·································································································· 1
2 规范性引用文件 ······················································································ 1
3 术语和定义 ··························································································· 1
4 过程框架 ······························································································ 2
5 服务战略过程 ························································································· 3
5.1 战略规划 ························································································· 3
5.2 战略部署 ························································································· 4
6 服务分析与设计过程 ················································································· 4
6.1 服务分析 ························································································· 4
6.2 服务设计 ························································································· 5
7 服务实现过程 ························································································· 5
7.1 服务构建 ························································································· 5
7.2 服务测试 ························································································· 6
7.3 服务发布 ························································································· 7
8 服务运营过程 ························································································· 7
8.1 服务交付准备 ···················································································· 7
8.2 服务交付 ························································································· 8
8.3 服务监控 ························································································· 8
8.4 服务运营提升 ···················································································· 9
8.5 服务价值评估 ···················································································· 9
9 服务退役过程 ······················································································· 10
9.1 服务中止 ························································································ 10
9.2 服务退役 ························································································ 10
10 服务支持过程 ······································
CCS L 67
中华人民共和国国家标准
GB/T 44601—2024
信息技术服务 服务生存周期过程
Information technology service—Service life cycle processes
2024-09-29 发布 2025-04-01 实施
国家市场监督管理总局
国家标准化管理委员会 发 布
目 次
前言 ····································································································· Ⅲ
1 范围 ·································································································· 1
2 规范性引用文件 ······················································································ 1
3 术语和定义 ··························································································· 1
4 过程框架 ······························································································ 2
5 服务战略过程 ························································································· 3
5.1 战略规划 ························································································· 3
5.2 战略部署 ························································································· 4
6 服务分析与设计过程 ················································································· 4
6.1 服务分析 ························································································· 4
6.2 服务设计 ························································································· 5
7 服务实现过程 ························································································· 5
7.1 服务构建 ························································································· 5
7.2 服务测试 ························································································· 6
7.3 服务发布 ························································································· 7
8 服务运营过程 ························································································· 7
8.1 服务交付准备 ···················································································· 7
8.2 服务交付 ························································································· 8
8.3 服务监控 ························································································· 8
8.4 服务运营提升 ···················································································· 9
8.5 服务价值评估 ···················································································· 9
9 服务退役过程 ······················································································· 10
9.1 服务中止 ························································································ 10
9.2 服务退役 ························································································ 10
10 服务支持过程 ······································